Shipping Policy

Last updated: February 2026

Where We Ship

We currently ship to addresses within the United States, including all 50 states and US territories.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email with tracking information once your order ships.

Please note that processing times may vary during holidays, promotional events, or periods of high demand.

Shipping Times Standard shipping typically takes 5–12 business days after processing, depending on your location and the product. Some items may arrive sooner.

We work with multiple fulfillment partners to get your order to you as quickly as possible. Delivery estimates are provided at checkout.

Tracking Your Order Every order includes tracking. Once your order ships, you'll receive an email with a tracking number and a link to follow your package's journey.

If your tracking hasn't updated in more than 7 business days, please contact us at support@shopmerchantandmain.com and we'll investigate.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location. We regularly offer free shipping promotions — check our homepage for current offers.

Delays and Issues

While we do our best to ensure timely delivery, occasional delays can occur due to carrier issues, weather, or high volume. If your order is significantly delayed, please reach out and we'll help resolve the situation.

If your package arrives damaged or is missing items, contact us within 48 hours of delivery with photos if possible, and we'll make it right.